Return Policy
All items being returned to us must have been purchased directly from Spectra Baby Egypt. You will be refunded the cost of the item(s) purchased excluding the shipping charges. Refunds are provided in the original form of payment for the purchase price of the item including sales tax. Returns are subject to evaluation by Spectra Baby Egypt, and proof of purchase is required.
To qualify for a refund:
- Pumps must be shipped back and received by us within 14days of purchase, in their original condition. In the case of orders for bundles, ift here are missing components their value will be deducted from the refund. Due to the personal nature of these items, returned items must be unused and unopened. If the seal is missing or broken it is non-returnable.
- Accessories must be shipped back and received by us within 14 days of purchase in their original condition. Due to the personal nature of these items, returned items must be unused and unopened. If your items have been used or opened, they are non-returnable.
How to return an item:
- Fill out the Return form
- Securely pack your items along with the Return form AND a copy of the invoice sent to you.
- Contact us at +201090164906 to issue a return request.
Your refund will be finalized once it is received, inspected, and processed by our returns department.
Your refund will be issued within 30 days of us receiving the return.
If you have any questions or need further assistance ,please contact us at:
+201090164906